Welcome to contact Coinbase Money! Whether you encounter problems using the exchange, need tutorials, seek content collaboration, or have suggestions for improvement, we will listen carefully and address them promptly.
Official Email
Official Email: support@coinbasemoney.com
This email address is used for: Login issues;
App download guidance issues;
Trading tutorial feedback;
User experience feedback;
Account security and risk warnings;
General user support.
We will reply to you as soon as possible during working hours.
We will reply to you as soon as possible during working hours.
Business Partnership
business@coinbasemoney.com We accept the following collaborations:
Content Partnership / Educational Resource Partnership
Brand Licensing Partnership
Media Press Partnership
API / Technology Partnership
SEO / Content Integration Partnership
If you are interested in collaborating with us, please provide:
Company Name
Contact Person
Requirements
Expected Collaboration Direction
We will respond within 1–2 business days.
Technical Issue Feedback
If you encounter any technical issues while reading tutorials or using website features (including broken links, content errors, UI bugs, etc.), please send a screenshot of the issue to:
tech@coinbasemoney.com
Please include:
Link to the issue page
Screenshot
Your browser or device type
This will help us locate and fix the issue more quickly.
Support Hours: Monday to Friday: 09:00 – 18:00 (UTC+8) Weekend messages will be processed on the next business day. We are committed to providing high-quality, fast-response service.
🤔 Common Consultation Scope
You can consult us about the following:
✔ Exchange Login Help
Common issues such as login failures, incorrect verification codes, and locked accounts.
✔ Official App Download Guide
How to distinguish between genuine and fake apps, secure download channels, and applicable systems.
✔ Beginner Trading Tutorials
Spot trading tutorials, stop-loss and take-profit orders, pending orders, and contract basics.
✔ Risk Control and Security
Basic security strategies such as 2FA, anti-fraud, and anti-phishing.
✔ Exchange Operation Process Guidance
Explanations related to deposits, withdrawals, KYC, transaction fees, and order types.
If your question is outside the scope of our services, we will try our best to provide directional guidance.
⚠ Important Notice
Coinbase Money does not provide:
Investment advice
Financial return guarantees
Account custody services
Delegated trading
We are an educational information service website designed to help users use cryptocurrency exchanges safely and efficiently.